Case Studies
Helping BestStart Connect with Local Chinese Families on Rednote
Background
As New Zealand’s largest early childhood education provider, BestStart wanted to better connect with local Chinese parents and increase enrolments from this growing community.
While the brand was well-established in the mainstream market, it needed a culturally tailored strategy to effectively engage Mandarin-speaking families on Rednote (Xiaohongshu) — a key platform for Chinese parents researching education options.
Our agency was engaged to lead the strategy, content creation, account management, and paid media amplification.
Our approach
We developed a clear Rednote marketing strategy tailored specifically to Chinese parents living in New Zealand. Instead of simply translating existing English materials, we repositioned BestStart in a way that resonated with Chinese parenting values — focusing on trust, safety, structured learning, and emotional care. We managed the entire Rednote account, including content planning, Mandarin copywriting, visual direction, and ongoing community engagement.
Our content strategy focused on answering the real questions Chinese parents search for online, such as how New Zealand’s early childhood education system works, how children transition into childcare, and how bilingual development is supported. We created storytelling-style posts, parent-focused education content, and real-life centre insights that aligned with Rednote’s platform culture and search behaviour.
To maximise visibility, we combined organic content with Rednote ads boosting. We targeted Chinese parents living in New Zealand, particularly in cities with large Chinese communities, and promoted high-performing posts to increase reach, engagement, and enquiries. Through continuous optimisation of audience targeting and content performance, we ensured the campaign delivered both brand awareness and measurable enrolment growth.
Result
Through consistent Xiaohongshu marketing and strategic paid promotion, BestStart significantly increased its visibility among Chinese parents in New Zealand. The account achieved strong audience engagement, generated more direct enquiries from Mandarin-speaking families, and supported noticeable enrolment growth from the Chinese community.
BestStart is now building long-term brand trust within the Chinese market through a dedicated and culturally tailored Rednote strategy.
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